All Systems Operational

About This Site

The Babel Street Customer Experience Team provides real-time updates on the health and performance of the Insights platform. If you have a separate issue or feedback to report, please contact us at helpdesk@babelstreet.com and we will be happy to work toward a resolution with you.

Documents Operational
Logins and Alerting Operational
People Operational
Projects Operational
Business Operational
Images Operational
Synthesis Graph Operational
Domains Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 4, 2026

No incidents reported today.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Document Search Delays
Resolved - This incident has been resolved.
Jul 28, 15:27 UTC
Monitoring - The situation has stabilized and current content is now caught up in Document Search. We will continue to monitor for any further issues.
Jul 24, 22:45 UTC
Identified - We've identified an issue that is causing significant delays with new content appearing in all document related searches. Our development teams are actively working on a resolution.
Jul 24, 20:39 UTC

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Document Search Delays
Resolved - This incident has been resolved.
Jul 24, 20:32 UTC
Monitoring - We apologize for the incorrect update. There has been an issue identified with a delay of documents populating in Document Search. Development teams are nearing a resolution and we are awaiting confirmation.
Jul 24, 20:16 UTC
Identified - We have identified an ongoing issue where errors are returning in Investigator. The error appears when starting a new thread and when replying in a saved thread. Our development teams are actively working on a resolution.
Jul 24, 20:02 UTC
Insights Investigator Outage
Resolved - The issue causing errors with Investigator has been identified and resolved.
Jul 24, 18:57 UTC
Investigating - Investigator is currently experiencing errors when attempting to start a new thread or respond in an existing thread. We are actively investigating for a root cause and resolution.
Jul 24, 16:12 UTC

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

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