Babel Street Insights Status

All Systems Operational

About This Site

The Babel Street Customer Experience Team provides real-time updates on the health and performance of the Insights platform. If you have a separate issue or feedback to report, please contact us at helpdesk@babelstreet.com and we will be happy to work toward a resolution with you.

Documents Operational

Logins and Alerting Operational

People Operational

Projects Operational

Business Operational

Images Operational

Synthesis Graph Operational

Domains Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 16, 2026

No incidents reported today.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

Search and Related Features Impacted

Resolved - This incident has been resolved.
Feb 11, 19:50 UTC

Monitoring - Services are beginning to come back online. We are seeing recovery across People and Business Search, as well as related features including Projects, Saved Searches, and Bookmarks. We are continuing to monitor closely to ensure full stability and will provide confirmation once the incident is fully resolved.
Feb 11, 19:22 UTC

Identified - Search and Business Search are currently down.
The team is actively working on a fix and we will share further updates as they become available.
Feb 11, 18:37 UTC

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

Insights Outage

Resolved - Insights has been fully restored. The issue was caused by an AWS service disruption, which has now been resolved. We’re monitoring closely to ensure continued stability. Thanks for your patience.
Feb 4, 20:32 UTC

Update - The team has implemented a fix, and we should now be seeing improved performance. We’ll continue to monitor closely to ensure stability. Thank you for your patience.
Feb 4, 16:48 UTC

Update - We’re continuing to work on the performance issues impacting the service. Our investigation has traced the root cause to an ongoing AWS issue. We’re actively monitoring the situation and will provide another update as more information becomes available. Thank you for your patience.
Feb 4, 16:23 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 4, 14:53 UTC

Insights Outage

Resolved - This incident has been resolved.
Feb 4, 14:28 UTC

Update - We are continuing to investigate this issue.
Feb 4, 13:18 UTC

Investigating - We’re experiencing an outage affecting Insights. Our team is investigating and we’ll provide an update soon.
Feb 4, 13:17 UTC

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.